Order Support
Order Support
Questions about an order, delivery update, item received, or order details? Belleora is here to help make the next step clear, considered, and easy to navigate.
Three details make order support easier.
A little preparation helps us understand your request without unnecessary back-and-forth.
Locate your order number
Check the confirmation information associated with your purchase and keep the order number ready when you contact Belleora.
Your order referenceUse the checkout email
Contact us using, or clearly provide, the email address associated with the order so your request can be identified accurately.
Your order emailDescribe what you need
Tell us whether your question concerns order details, delivery, an item received, or another order-related matter.
A clear issue summarySupport that stays connected to your beauty routine.
Belleora is centered on considered beauty tools, practical personal care, and the everyday rituals they become part of.
Beauty tools, thoughtfully supported
Your routine should feel simple from order to everyday use.
Whether your Belleora order includes facial care tools, makeup applicators, grooming accessories, or beauty organization essentials, order support starts with clear information and practical help.
Support for the moments around your order.
From confirmation questions to an issue with an item received, send us the relevant details and our support team can review your request.
Helpful to include
Give us the context needed to review your order.
Include the information that applies to your situation. For an item-related concern, clear photos may also help explain what you received.
- Order number
- Email used for the order
- Relevant product or item name
- Short description of the issue
- Photos when they help explain an item concern
Order confirmation
If you have a question about your confirmation or the details shown for your purchase, send us the order information you received.
Delivery questions
For questions related to shipping or delivery information associated with your order, provide your order number when contacting us.
Item received
If something about an item you received needs attention, tell us which item is involved and explain what you noticed.
Order detail changes
If you need to ask about changing an order detail, contact us as soon as possible. Available options depend on the order's current status.
Belleora Customer Care
Need a closer look at your order?
Send us your order number, the email associated with the purchase, and a concise description of your question. For product-related concerns, include any details that help explain the situation.
A little clarity before you reach out.
These answers cover common order-support situations without replacing a review of your specific order.
I have a question about my order status. What should I provide?
Please provide your order number and the email address associated with the purchase. If you received an order or shipping update, keep that information available as well.
What is Belleora's shipping time?
Belleora's listed shipping time is 3–5 business days. For a question about the status of a specific order, contact us with your order details.
Can I request a change to an order?
Contact Belleora as soon as possible with your order number and the change you would like to request. What can be changed depends on the current status of the order.
What if an item in my order needs attention?
Tell us which item is involved, what you noticed, and your order number. When useful, clear photos can help provide additional context for the support request.
I cannot find my order confirmation. What should I do?
Check the inbox and filtered or spam folders for the email address used at checkout. If you still cannot locate the information, contact Belleora and provide the details you do have about the purchase.
Where should I send an order-related question?
Use the Belleora Contact page, email info@belleora.lol, or call 4705276761. Include your order number whenever possible so your request is easy to understand.
Ready when you are
Send your order details to Belleora Customer Care.
Keep your order number and checkout email nearby, describe what you need, and our team can review the information you provide.