Information we may collect

Depending on how you interact with Belleora, we may collect information that you provide directly and information generated through your use of the store.

• Contact information such as your name, email address, telephone number, and other details you choose to provide.
• Order and transaction information such as products ordered, billing or shipping information, order references, and transaction-related details needed to support a purchase.
• Customer support information contained in messages, forms, requests, or other communications you send to Belleora.
• Technical and usage information that may include device, browser, IP address, interaction, or similar information, depending on the technologies and services in use.

How information may be used

Personal information may be used where reasonably necessary to operate the store and support your interactions with Belleora.

• Process, manage, and support orders or transactions.
• Provide customer service and respond to questions or requests.
• Communicate about orders, store interactions, or requested support.
• Maintain, troubleshoot, and improve store functionality.
• Help detect or address fraud, misuse, security concerns, or other harmful activity.
• Provide marketing or promotional communications where applicable and consistent with your choices or applicable requirements.

Cookies and similar technologies

Belleora and services used to operate the store may use cookies or similar technologies for functions such as remembering preferences, supporting site functionality, understanding interactions, or enabling other store features.

The cookies or technologies available during a visit may depend on the services currently enabled on the store. Your browser or device may also provide controls for blocking, deleting, or limiting cookies. Changing those settings may affect how some website features work.

How information may be disclosed

Information may be disclosed when reasonably necessary to operate the store, provide requested services, comply with applicable obligations, protect legitimate interests, or complete transactions.

• Commerce, hosting, payment, order-processing, shipping, customer-support, or other service providers used for store operations.
• Analytics, advertising, or marketing service providers where those services are enabled and applicable.
• Professional advisers, authorities, or other parties where disclosure may be reasonably required by law, legal process, or to protect rights and safety.
• Parties involved in a business transaction or organizational change, where applicable and subject to relevant obligations.

The specific parties involved may change as store services and operational needs evolve.

Payment information

Payment-related information may be handled through payment services available during checkout. The information processed, retained, or made available to Belleora can depend on the payment method and service used.

Please do not send full payment card numbers or other unnecessary sensitive payment information through ordinary customer-service messages.

Marketing communications

If Belleora sends promotional communications, you may be able to adjust your preferences through the method provided in the communication or by contacting us where appropriate.

Transactional or service-related messages may still be sent when they are necessary to support an order, respond to a request, or provide information about your interaction with the store.

Retention of information

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, including supporting transactions, maintaining appropriate records, resolving questions, addressing disputes, protecting the store, or meeting applicable legal obligations.

Retention periods can vary depending on the type of information, the reason it is needed, and applicable requirements.

Security

Belleora seeks to handle personal information with reasonable care and relies on appropriate administrative, technical, or organizational measures where applicable.

No method of transmission, storage, or online communication can be guaranteed to be completely secure. Please use care when deciding what information to send electronically.

Your choices and privacy rights

Depending on where you live and which laws apply, you may have certain rights or choices regarding personal information. These may include requesting access, correction, deletion, or other action where applicable.

Requests can be submitted through our Contact page or by emailing info@belleora.lol. We may need appropriate information to understand and respond to a request.

Children's information

If you believe personal information relating to a child has been provided to Belleora in a way that should be reviewed or removed, please contact us with enough information to understand the concern.

Third-party services and links

The store may include functionality, services, or links provided by third parties. Their privacy practices may differ from Belleora's practices. When you interact directly with another service or website, its own terms and privacy information may apply.

Changes to this policy

Belleora may update this Privacy Policy from time to time to reflect changes in store practices, technology, services, operational needs, or applicable requirements.

When the policy is updated, the revised version may be posted on this page with an updated date where appropriate.